Warranties


Offering you peace of mind with our warranties

When it comes to warranties you can be rest assured that we offer you a flexible, first class support and after care service.   

We provide a flexible range of warranties to suit you.  These range from 12 months return to base up to 5 year, next day for our devices and everything in between. With over 35 fully trained and CRB cleared engineers located across the UK we can ensure that you will receive a prompt and efficient response to your call to our UK based Service Help Desk.   This can be anything from within 4 hours, 8 hours or next day depending on what time your call is made.

Logging a call, couldn't be easier.  Simply call our UK based Support Desk, or fill in our online support form.  

What warranty options are available?

Stone PCs come with a minimum of 12 months 'Return to Base' warranty included in the purchase price as standard.

However, we also offer a range of warranty options (i.e.: 3, 4, 5 years Onsite, Return to Base, Parts only (ADREP).

Our extended warranty replaces this and runs from the installation date for the duration shown. All parts, labour and carriage (where appropriate) are included in these prices.

Accidental damage is not covered however we can offer separate insurance cover or chargeable repair if required.