for P/N: CP-7965G++=, CP-7965G=, CP-7965G-CH1-RF, CP-7965G-CH1-WS, CP-7965G-WS
Overview
Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.
Product DescriptionCisco SMARTnet extended service agreement - 1 year
TypeExtended service agreement
Service IncludedReplacement
Full Contract Period1 year
Response TimeNext business day
Designed ForP/N: CP-7965G++=, CP-7965G=, CP-7965G-CH1-RF, CP-7965G-CH1-WS, CP-7965G-WS
Extended Specification
General
Service IncludedReplacement
Full Contract Period1 year
Response TimeNext business day
Details
Service & Support1 year x extended service agreement - parts - shipment - response time: next business day - availability: 8 hours a day / Monday-Friday ¦ 1 year x technical support - phone consulting - availability: 24 hours a day / Monday-Sunday ¦ 1 year x product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ 1 year x new releases update
Compatibility Information
Designed ForP/N: CP-7965G++=, CP-7965G=, CP-7965G-CH1-RF, CP-7965G-CH1-WS, CP-7965G-WS
