Background

Appleby Grammar School in rural Cumbria has a distinguished history as one of the oldest schools in the country. Thought to have been founded as early as 1260, the school has since continually evolved alongside the ever-changing educational landscape. As such, they are aware of how important technology has become to today’s young people, both in and beyond the context of the classroom.

 

Their newfound freedom as an Academy has allowed Appleby to take ICT into their own hands, and provide students with the best possible start to their future. By enabling access to the latest educational ICT resources, they ensure each pupil develops the skills they need to live their lives as a responsible 21st century citizen.

 

As a modern school that holds traditional values, Appleby pride themselves on their strong community ethos. Therefore, alongside the attainment of new technology, they are equally conscious of their duty to manage their unwanted ICT resources responsibly.

Situation

Allan Stout, the school’s IT Network Manager, had worked at Appleby for over 20 years. Due to his imminent retirement from the role, he wanted to dispense of the disused and damaged equipment that they had in storage, ready for his successor to take over. Unsure how to proceed, having only dealt with local services in the past, Allan needed to find an experienced IT Asset Disposal partner.

 

He explains, “Keeping pace with the rapid advancement of technology meant that accumulating a great deal of outdated equipment was unavoidable. With such a large amount to be processed, I wanted to ensure that it was properly handled in time for my departure from the school.

 

“Part of the Network Manager role is to ensure that legal obligations relating to ICT resources are met – including the disposal of redundant kit in accordance with the Waste Electrical and Electronic Equipment (WEEE) directive. I believe that disposing of end of life devices responsibly is equally as important as procuring reliable new equipment. That’s why I was looking for a service provider who could supply all of the essential documentation to assure me that they would fulfil their end of the bargain, and not just consign it all to landfill.

 

“I also needed someone who could provide a secure data elimination service, to give the school the peace of mind that student data wouldn’t end up in the wrong hands. As a secondary school, there’s a frightening amount of data stored on hard drives, such as passwords, email addresses, photos, and a whole lot more. When it comes time to dispose of the equipment, it can be a real worry.”

Solution

The school needed a trustworthy vendor to take away their surplus electronics, supply all the necessary documentation, and securely dispose of sensitive student data.

 

Commenting on how he came to choose Stone, Allan says, “Fortunately, I happened to go on a Network Manager course where Stone were represented. They gave a presentation on their hardware lifecycle management services, and their recycling offering was exactly what I had been looking for – a secure and robust process with comprehensive documentation.”

 

Fully compliant documentation is issued for all aspects of Stone’s IT disposal, data erasure and recycling services. This includes a Certificate of Disposal and full Asset Management Report for all items processed.

 

Allan comments, “I was also impressed by their in-house recycling facility, which is ADISA certified at the Distinction with Honours level, and has a proven zero-landfill policy. However, the most significant reason that I chose Stone was because they didn’t require the used equipment to be wiped before collection. Instead, they use Blancco’s industry-leading software to erase the data at their secure facility prior to refurbishment or recycling, then any hard drives that fail this process are physically destroyed by a shredder.”

 

After choosing Stone as their IT Asset Disposal vendor, Allan contacted his account manager to arrange for the collection of the redundant kit. A list was made of the number and type of items to be disposed of, and an allotted collection time was arranged.

 

As Allan describes, “Overall, we sent back hundreds of monitors and peripherals, ranging from desktops, to printer/scanners, to entire boxes of hard drives and printer cables. It was all efficiently dealt with in a single collection, which went like clockwork.”

“I am extremely pleased to have chosen Stone as our very first recycling partner. What I really appreciated about their service was that they took care of all the data erasure themselves – in full compliance with data protection laws – which would otherwise have been an onerous job for our staff.

“Stone were also able to issue certificates for complete reassurance that the equipment had been taken care of in an environmentally responsible manner. For us, the whole process was extremely straightforward, because they assumed full legal liability for the equipment as soon as it left the premises.

“Most importantly, the delivery guy who completed our collection was extremely efficient – it was such a relief to get rid of it all!”

— Allan Stout, IT Network Manager