Background

21st century academies are more than just the built environment within which students, teachers and associate staff come together. Colne Community School and College, as such an institution, pride themselves on understanding and embracing the challenge of change, diversity and innovation.

 

As an exciting and innovative school geared to providing the best possible opportunities for students, the academy is committed to creating a learning environment which reflects the value placed on young people and their success.

 

Colne Community School and College has been dealing with Stone for over five years and 90% of their IT estate is now made up of Stone devices with a 60/40 split in favour of Stone notebooks.

Situation

When it comes to ensuring that all their end of life IT kit is disposed of in a compliant and environmentally responsible way, Colne Community School and College take their responsibility very seriously. As part of this procedure, the academy is audited regularly on IT recycling processes.

 

With a hefty amount of hardware to dispose of after a large summer refresh with new IT equipment, the academy needed a vendor they could trust to take away their redundant hardware and to assist with their goal for responsible recycling.

Solution

Despite having had a relationship with Stone for a number of years, it was never a vendor the academy had thought to use for their recycling requirements. Having had some troublesome experiences with past vendors and after hearing about Stone’s recycling offering, Colne Community School and College were keen to learn more and so turned to Stone for more information.

 

Having made contact with Stone, the academy was impressed with the IT Asset Disposal Service provided and the potential rebate that could come from recycling their old IT equipment. Due to the major role that auditing plays within Colne’s recycling procedures, the documentation process that also comes with Stone’s IT Asset Disposal Service was a major factor that contributed to their decision.

 

Stone are unique as a manufacturer, operating their own in-house recycling and refurbishment facility (AATF), which is fully permitted by the Environment Agency. The facility is certified to distinction level against the enhanced ADISA ITAD Standard and ISO 27001 giving assurance that effective process controls are in place to ensure all clients data is protected. In addition to the ISO certification, Stone is also a Blancco Gold Partner and any IT asset that goes into Stone’s facility has its data completely wiped in accordance with Impact Level (IL) 3. With this at the forefront of their mind, the school knew that Stone would be the right vendor in their quest for responsible recycling.

 

Speaking of his experience with Stone and the decision to choose them for their recycling, Julian Scotcher, Network Manager at Colne Community School and College, explains: “Asset Management and auditing is very important to us and the fact that Stone are able to manage this and provide us with the documentation we need gives us total peace of mind that all our redundant kit is being disposed of or re-used in both a secure and environmentally sustainable way.”

 

With the decision to choose Stone as not only their IT hardware provider but their IT Asset Disposal vendor too, the school now needed to arrange for the collection of the redundant IT kit. With over 86 desktops, 40 laptops, 79 monitors and a multitude of other peripherals, the school contacted Stone with a recycling collection request. Within two days the collection date had been arranged for the following week. Commenting on this process, Scotcher explains, “We were extremely impressed by the speed of Stone’s recycling process. It was an exceptionally fast time frame, given that we put our request in and within two days our collection time had been arranged. This is high-quality service we have never had before with other recycling vendors and it just adds to the many reasons behind our decision to choose Stone.”

 

For Colne Community School and College, the total lifecycle management solution that Stone now provide them with is the perfect solution for which they can now base their future vision for ICT. As a single supplier to the academy who can provide the IT hardware, support and IT Asset Disposal service, highlights the overall end-to-end service that Stone offer.

“Having dealt with Stone for the last five years from an IT hardware perspective, we were truly impressed by the great service and support they provided. They provide true value and the after care support is second to none. Having dealt with various other IT hardware providers, their support service does not compare. It used to be a battle to get engineers out to us but with Stone, we log the call and they are out the very next day.

This is why, when we found out that Stone offered an IT Asset Disposal solution and they would be able to dispose of our end of life IT equipment in an ethical, secure and environmentally responsible way, we knew they would be our vendor of choice.

They now provide the total lifecycle management solution for ICT in the school – a complete service from sourcing and supplying hardware right through to the maintenance and disposal of the IT equipment. And from past experiences we know that the value and support we get from them is second to none.

With the relationship previously based on the strength of the hardware offering, and now with the other services Stone are committed to offering – we have never looked back and are proud to have Stone as the vendor of choice for our IT hardware and IT Asset Disposal.”

— Julian Scotcher, Network Manager