Stone Group - Providing digital transformation solutions to organisations across the UK.

In our inherently busy world, technology is a key element for enhancing efficiency, simplifying processes and driving productivity. However, when technical issues arise, it can be frustrating and disruptive to end-users, so it’s important to have fast and hassle-free support that quickly gets your business back up and running.

Lenovo Premier Support

Lenovo Premier Support is Lenovo’s additional premium support package that gives your business VIP treatment to help minimise your downtime. Created exclusively for Lenovo technology, the Premier Support offering provides quick and effective troubleshooting and repair of your Lenovo devices.

As part of it’s VIP service, Lenovo Premier Support gives you prioritised parts access. This holds components and stock back solely for your business, meaning you have instant access to the parts required to fix your device. Additionally, next-business-day repair is included, so help can be on hand the very next day, meaning issues are resolved swiftly, and productivity disruptions are kept to an absolute minimum.

You also get premier assistance from experience technical call centre staff operating extended hours, providing you with valuable support outside of typical hours of operation. And with a direct line straight to elite technical teams who are trained to deliver script-free, frustration-free, first-time fixes of Lenovo technologies, you can enjoy prompt and accurate issue resolutions and a consistently premium service.

To find out more about Lenovo Premier Support, or any other flexible, bespoke support packages from Stone, contact us today and we’ll be more than happy to help.

Contact one of our account managers today