Lenovo PremiumCare is a unique package created specially with hassle-free services to delight the customers and exceed expectations, everytime. Go head, enjoy the first-mover advantage!
Real people
Real fast
Hassle-free
PC Health Check
Real peopleThrough phone, chat, or email - Lenovo expert technicians will take care of you. Real person support for your PC issues.Real fastFast resolutions, whatever the issue, on your first contact. If needed, Lenovo team will schedule an onsite visit for the next business day.Hassle-free'Getting started' and 'how-to' assistance for hardware, software and peripherals. Easy solutions that are simple to reach!PC Health CheckAnnual PC Health Check that allows Lenovo experts to spot issues before you, quickly resolve them, and help you avoid PC problems.
Product DescriptionLenovo Premium Care with Onsite Support - extended service agreement - 1 year - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Designed For100e (2nd Gen); 100e Chromebook (2nd Gen) MTK.2; 100w Gen 3; 14e Chromebook Gen 2; 14w Gen 2; 300e (2nd Gen); 300e Chromebook Gen 3; 300w Gen 3; 500e Chromebook Gen 3; 500w Gen 3; V14; V14 G2 ALC; V14 G2 IJL; V14 G2 ITL; V14 IGL; V15; V15 G2 ALC; V15 G2 IJL; V15 G2 ITL; V17 G2 ITL
Extended Specification
General
Service IncludedParts and labour
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Details
Service & SupportExtended service agreement - parts and labour - 1 year - on-site - response time: NBD ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday