Make the switch to softphones seamless The MDA100 QD switch makes the transition to softphones and unified communications seamless, without the need to invest in new headsets. Customer service representatives (CSRs) can effortlessly manage audio from different sources with limited need for additional training. Smart and straightforward, MDA100 QD helps manage your transition without disruptions. Intelligently Simple In busy customer service centers, MDA100 QD helps manage audio with an intuitive switch. An easy-to-access mute button makes it simple to silence calls with confidence, while ten-foot coil cable allows CSRs to move freely during conversations. CSRs will be able to focus on delivering a great customer experience, instead of being distracted by the devices around them. READY FOR THE FUTURE The MDA100 QD switch will help you effortlessly transition technologies. It's compatible with PCs, Macs, Plantronics Quick Disconnect (QD) headsets, and all major desk phones and softphones. You can also manage your device inventory using Plantronics Manager Pro software subscription service. Pretty smart for something so simple. Friendly Design Easy-to-access buttons also give visual mute status QD compatibility Your Plantronics headset investment is protected Extremely Compatible Your Plantronics headset investment is protected Flexible Cable 10-foot coil cable allows CSRs to move freely while on a call.