At Stone Group, all of our IT solutions are tailored to our clients, and our Stone Assured support package is no different. Each Stone Assured package is tailored to your organisation's technology, so that you're not paying for services you don't need.
Stone Assured packages can include support for a huge range of world-leading brands and providers, including Cisco, HP, Dell/EMC, NetApp, and many more. Each support package is tailored to include all the support your organisation needs in a single service, helping you to simplify and streamline support across your IT infrastructure.
Comprehensive Support 24/7
Stone Assured includes everything your organisation needs to keep its infrastructure running smoothly and securely every day of the week. A Stone Assured support package includes:
- Reliable repairs and genuine vendor-approved replacement parts for existing equipment from leading brands
- Full service management, including a Service Delivery Manager, and service level monitoring and reporting
- UK-based expert support 24/7
- A personal, tailored support service that you can scale up or down depending on your organisaton's changing IT needs
- Range of SLA’s from 4hr same day fix, through to next business day or return to base services.
Our clients can enjoy flexible IT support under a single contract. Save time and money without compromising on the quality of your IT support with Stone Assured.
One Support Package for Any Organisation
The beauty of Stone Assured is in its simplicity. Each Stone Assured package will be tailored to the needs and technologies of your organisation, which means the right support is always there when you need it.
Stone Assured is offered as an alternative to traditional, vendor-led IT support packages. By swapping your IT support from your equipment's original manufacturers to us, you can save up to 40% of the cost of your support package while enjoying support for multiple products and technologies under a single service package.
By signing up to Stone Assured, our clients can save themselves money, time, and resources by simplifying and streamlining their IT support into a single mix-and-match package that can be scaled up or down depending on need. Got new hardware? Simply call us up and amend your support package; it's that simple.
Why Stone Assured?
Stone Assured is our dedicated IT support package, tailored to each and every one of our clients. At Stone Group, we have over 25 years' experience providing bespoke IT solutions for clients across the UK's public and private sectors. Our IT support is led by a team of IT professionals with years of experience working with popular tech brands from all around the world, and we boast partnerships with industry leaders that allow us to offer IT support for a wide range of technologies.
To find out more about how Stone Assured can work for your organisation, contact us today.