Introducing Stone Assured. Our comprehensive software and hardware support package, providing you with support on your critical infrastructure and devices through our dedicated support desk.
Our flexible approach to support allows you to mix and match service level agreements across all your technologies, to create a truly bespoke package to meet your requirements.
Stone Assured provides a competitive alternative to traditional support packages and can support all leading global brands such as:
Stone is able to provide the following core services:
- A dedicated 24/7 phone number and email address to contact for support.
- A UK based specialist system support team available 24/7.
- A service desk manned by level 2 / 3 engineers and available for escalations.
- Service Management including Service Delivery Manager, Service Level Monitoring and Reporting.
- Onsite Technician response.
For more information on Stone Assured or for a quote on our support agreements across any of your IT, contact firstname.lastname@example.org or call us on 08448 22 11 22.