Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite
Extended service agreement
parts and labour
2 years (4th/5th year)
on-site
business hours
response time: 2 business days
for PowerEdge T340; PowerEdge T340
Overview
Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.
Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
Covers repair or replacement for manufacturing defects
Onsite support after remote diagnosis
Online and phone support - Monday - Friday during local business hours
Product DescriptionDell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - extended service agreement - 2 years - 4th/5th year - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period2 years
Support Period4th and 5th year
Response Time2 business days
Service AvailabilityBusiness hours
Designed ForPowerEdge T340; PowerEdge T340
Extended Specification
General
Service IncludedParts and labour
LocationOn-site
Full Contract Period2 years
Support Period4th and 5th year
Response Time2 business days
Service AvailabilityBusiness hours
Details
Service & SupportExtended service agreement - parts and labour - 2 years - on-site - response time: 1-2 business days - availability: business hours / Monday-Friday ¦ Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday ¦ Technical support - web support - 2 years - availability: business hours / Monday-Friday ¦ Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday
Compatibility Information
Designed ForDell PowerEdge T340 ¦ Dell EMC PowerEdge T340