Stone Assist is a flexible IT support solution designed specifically with schools in mind. Whether it’s basic essential IT support or a full managed service you need, you can pick and choose modules to create the solution that’s right for you.
Let us take ownership of the technology you want us to. From remote support to full on-site support and security management, choose a basic or high level of support to suit you and your institution’s needs.
|Get peace of mind
Ensure staff and students are getting the best possible experience when it comes to IT. From the base package up, we can provide essential technical and functional support to technical staff and teachers alike, leaving you to get on with providing a consistent learning experience.
Get the tools you need to create the perfect foundation for integrating technology seamlessly into the curriculum. Leave the behind-the-scenes work to us, while you transform teaching and learning for your institution.
How it works:
- Get our base package, consisting of full remote support.
- Choose from our additional modules or module packages to build the support that’s right for you.
- Get a custom, tailored support solution for your school.
Our base package
We know that teaching and learning time is of the utmost importance. We’ll help you solve any technical problems as soon as possible.
What you get:
- Remote ICT support – a single point of contact for both teachers and technical staff.
- Online helpdesk – a dedicated helpdesk system complete with your school’s branding, allowing you to log and keep track of support cases.
- A dedicated, named service delivery manager – on-hand to co-ordinate your service and ensure you’re getting the support you need.
|Vision and Strategy
Get the guidance you need to successfully integrate technology into teaching and learning. What you get:
Ensure that your staff are getting the most out of your technology investment through a range of device-focused and pedagogical training sessions. What you get:
Step your IT support service up a notch with your own dedicated Stone engineer on-site one day a week. What you get:
Back up your data safely and securely, and get peace of mind that it’s recoverable in the event of a incident. What you get:
Take the headache out of email by hosting it in the cloud for efficient and easy communication. What you get:
Reduce the risk of downtime and unnecessary disruption to lessons, delivering real value to staff and students. What you get:
The Teaching and Learning Bundle
Vision and Strategy + CPD
Make it stick – combine our Vision and Strategy and CPD modules to develop your ICT vision, and then ensure your staff have the skills to carry it out as you imagined.
The Rapid Response Bundle
On-site + Monitoring
Combine the benefits of pro-active monitoring with a dedicated on-site engineer to ensure that potential problems are identified and resolved as quickly and efficiently as possible.
The Peace of Mind Bundle
On-site + Security + Monitoring
Reduce risk and make sure your school is ready for any eventuality. Combine our On-site, Monitoring and Security modules to enjoy the benefits of proactive monitoring, back-up support and anti-virus management all carried out and coordinated by your own dedicated engineer.