Value Added Services
Stone will work with you throughout the entirety of your project, offering a range of additional value-added services to ensure your project runs as smoothly as possible from the moment you get in touch to the moment your devices reach the end of life.
Audits and Consultations from Experts
- Stone Software Consultation Services - With our highly skilled specialist staff, we can advise and supply you with the most beneficial software packages dependent on your requirements. Additionally, we will also provide you with on-going support, guidance, consultation, and management of your software licenses.
- Licencing and Compliance Audits
- Cost Comparison and Benchmarking
- SCCM Imaging - To add another layer of customisation to your investment and utilising already-embedded Microsoft SCCM infrastructure, we are able to factory-configure your devices with your required build/s using a Distribution Point within our Production facility, ensuring that the latest image, application stack, and driver sets are applied to your hardware prior to shipping; this includes domain join, which enables an almost zero-touch installation, saving time, and resources.
- Laser Etching - Our unique in-house laser etching solution was made bespoke for us, so we can professionally engrave your chosen designs on to your equipment to a standard that reflects quality.
- Install to Desk - With install-to-desk available on our devices and up to 5 years warranty fulfilled by our experienced engineers and qualified staff, you can have peace of mind that your new investment is effective, protected and installed ready for use.
- Asset Tagging – By making use of our laser etching solution we can add custom engravings to your devices to help deter thieves taking your equipment and make it easier to identify lost or stolen devices. For an additional level of protection have your devices serial numbers engraved.
We carry a range of respected accreditations that demonstrate the standard to which we work across all of our services. We carry accreditations in sustainability and environmental management, including zero to landfill, as well as various accreditations in security and data management, awarded to us because of the high standards of care we take when handling confidential data and security in our IT systems.
- Next-day Delivery
- Bonded Storage
- Dedicated Web Portals - In addition to the normal support contact routes, we can provide you with a dedicated portal for your staff to submit and view remote support incidents.