Repair Centre Operative
Stone Technologies Limited, a Converge company, is an innovative, highly accredited market leading technology provider with high employee engagement working to a clear set of values with sustainability central to its activities.
Everyone is welcome at Stone and will always be supported in their career with us. We encourage our people to bring their authentic selves to work and we will always ensure everyone here has an equal opportunity to reach their full potential.
At Stone we support employees and embrace diversity. This goes beyond policies and procedures to nurturing a culture of inclusivity and engagement. From comprehensive training programmes including apprenticeships, to volunteer days and community engagement, we support every employee.
Built around sustainable business methods, dedication to our customers, delivering the best possible service, believing in our people, always working with integrity and continuously innovating ourselves, we understand that taking inclusion & diversity seriously as an organisation is imperative to ensure we live up to our values.
Do you have the drive to succeed? Are you looking to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company?
We are seeking a Repair Centre Operative to join our Repair Centre team.
The role will be responsible for booking in and dispatching devices for repair in the Repair Centre.
Key tasks will involve:
- Booking in devices for repair in the Repair Centre, identifying the type / make of machine, that the device is entered onto the Company systems and identifying / listing any accessories.
- Photographing any devices to identify condition and uploading onto the Company systems.
- Following repair and prior to dispatch, devices are cleaned and packaged, ensuring that all accessories are returned at the same time.
- Updating the Service Helpdesk on their individual cases where required.
- Checking through the Repair Centre cases to ensure they are at the correct stage of repair.
- Carrying out basic computer repairs to assist in the distribution of workload amongst the Repair Centre Technicians.
- Locating of new and used parts to correct locations.
- Comply with the Data Protection and other accreditation requirements.
- Always maintain a tidy work environment.
- Demonstrate commitment and flexibility to working within a changing environment and culture.
- Being a proactive member of the Service/Repair Centre team supporting and sharing information with your colleagues.
- Comply with Stone’s internal management systems and safety procedures.
- Support Stone’s sustainability strategy.
- To undertake any other ad hoc duties or projects as requested by the reporting Manager.
The suitable candidate will have three GCSEs or equivalent and admin/warehouse data entry and excel experience.
It is also desired but not essential to have acknowledge of IT device and IT components.
Full training will be provided
Job details:
This is a full-time position - 37 hours per week
The working days are Monday to Friday
Applications to: [email protected]
Closing date: Monday 29th May 2023
No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversion, and inclusion policy.
To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact HR on 08448 22 11 22
Agencies need not apply
To see our privacy statement please click on the link below: https://www.stonegroup.co.uk/privacy-policy/
